Malware Removal
Compromised site? We’ll tell you what’s wrong before we touch anything.
A full scan first, a fixed quote in writing, then the clean-up. No panic pricing, no upsell you can’t verify — just a clear diagnosis and a number before we start.
Signs your site may be infected
Google warns visitors before they reach you
“This site may harm your computer” or a red interstitial in Chrome is often the first sign an owner sees — by which point it’s usually been compromised for a while.
Strange redirects
Visitors land on your site and get bounced to a pharmacy, casino, or ad site instead.
Unexpected admin users
A WordPress user account you didn’t create, with administrator access.
Host has suspended the account
Your hosting provider disables the site for abuse or flags it during a routine scan.
Search rankings collapse overnight
A sudden traffic drop with no content change is often the first symptom of an SEO spam injection.
The site is just slow or ‘off’
Malware doesn’t always announce itself — sometimes it’s a background process quietly consuming server resources.
Six steps, in order
Full scan
Every file and database table checked against known malware signatures and compared to a clean core/plugin baseline — not just a surface-level plugin scan.
Written findings and a fixed quote
What we found, how it likely got in, and a fixed price to remove it. You decide before anything is touched.
Isolate and back up
The current (infected) state is backed up first, in case anything needs to be referenced later, then the site is isolated from further compromise.
Remove the malware
Every injected file, database entry, and backdoor removed — not just the obvious ones.
Patch the entry point
The vulnerability that let it in — an outdated plugin, a weak credential, a vulnerable theme — is closed, not just the symptom.
Verify and monitor
A second scan confirms the site is clean, blacklist removal requests are filed where needed, and monitoring is set up so reinfection is caught immediately.
You get the number before we touch anything
The scan and written quote come first, from $450 depending on scope. You approve the price before any remediation work begins — no surprise invoice after the fact.
Malware removal questions
How fast can you start?
Scans typically begin within a few hours of your request. Removal timelines depend on scope, but most infections are cleared within one to two business days once approved.
Will removing malware break our site?
The risk of leaving it is higher than the risk of removing it carefully. We back up the current state first and test changes before they go live, the same as any other update.
How did this happen in the first place?
Most infections trace back to an outdated plugin or theme, a weak or reused password, or a compromised hosting account shared with other infected sites. The scan identifies your specific entry point.
Do you handle blacklist removal (Google Safe Browsing, etc.)?
Yes — once the site is verified clean, we file removal requests with the relevant blacklists on your behalf.
Can this happen again?
It can, if the entry point isn’t closed and nothing is monitoring for reinfection. That’s why patching and ongoing monitoring are part of the process, not optional extras.
If you think you’re compromised, don’t wait
Every day a site stays infected is another day of search penalties, blacklisting risk, and potential data exposure. Get a scan started now.
From $450, scoped after the scan. Findings are yours either way.